Terms and Conditions
IMPORTANT (Please read before bidding.)
* Items are sold as described and pictured. We attempt to catalog every lot correctly and will attempt to point out defects. We assume no responsibility for any error or omission. Also, the absence of a condition statement does not imply that the lot is in perfect condition or is completely free from wear and tear and/or effects of aging.
*We try to describe our items as precisely as possible based on the opinions and judgments of our clients and staff. We do not claim to be experts in all sorts of antiques and artworks. Please ask questions and request more close-up images, before the auction starts. No excuse will be accepted for non-payment, once the winning bid is finalized. If you do not agree with the basic concepts and principles of auctioning and are not ready to honor your commitments, please do not bid. ALL SALES ARE FINAL. NO RETURNS AND REFUNDS.
*We strive to reflect the real conditions of our items through pictures. Wears and defects are normally shown with close-up images. All measurements are in cm, instead of inches. If bidders need more images and condition reports, please do not hesitate to let us know. We also urge you to ask questions before bidding, if bidders are not clear about our policies. We will work with bidders the best way we can to ensure bidders’ satisfaction.
*We will work with successful bidders to save postage and shipping costs, while making sure that the items will reach them safely. In order to do so, we need to sort, pack, and request estimates from our shippers. All these take time. Therefore, we would like to ask bidders’ understanding and patience in advance. Our staff will be in close touch with our clients to expedite the process. Normally, a client in Asia should expect to receive his/her order with 3 weeks, even in this troubled pandemic situation.
*Payment(s) must be paid in full within 7 business days. A dispute will be filed after 7 business days, if the winner fails to make the payment or fails to respond to our email(s). An invoice is sent to the winners normally within 2 business days.
*In order to save manpower and shipping costs, we sometimes use our branch office in China for transitioning and redistributing purposes - especially for OVER-SIZED HEAVY ITEMS such as large bronze and stone carvings. Please consult us, if you have any concerns or questions.
*For some items, we accept offers to purchase them outright after the auction(s). Please send us your request(s) and we will respond accordingly
Special Advice to Buyers/Bidders from China:
1. Upon requests, we could provide services to pack, ship, and clear custom on our clients' behalf. Please contact us for details.
2. We advise our clients to use our shipping services to save time and money - especially for large and fragile items. We sometimes use our branch in China to redistribute the items in China, with assistance provided by local shippers. This method is only optional.
