Credit Card Payments: CREDIT CARD PAYMENTS:
We accept:-
Visa
MasterCard &
American Express
Visa & MasterCard will incur an additional 1.6% merchant fee.
American Express will incur an additional 1.6% merchant fee.
All non Australian issued credit cards will incur an additional 3.5% merchant fee.
We accept credit card details over the phone or via email (all credit card details supplied will be destroyed once the payment has been processed).
Please note that credit card transactions over AUD$3,000 will not be accepted over the telephone unless by prior approval. Please contact Theodore Bruce for an approval form.
Payments: All Payments are due within two working days of the auction.
ALL payments must be made in Australian Dollars.
NOTE: late payments may incur a AUD$25.00 processing fee.
ACCEPTED PAYMENT METHODS:
IN PERSON:
Payments can be made in person at Theodore Bruce, 6 Ralph Street, Alexandria, NSW 2015, Australia, between the hours of 9:00am and 5:00pm, Monday to Friday.
EFT / DIRECT DEPOSIT:
Our bank details are provided on the bottom left hand side of your invoice. Please use the last 5 digits of the invoice number as the reference.
NOTE: For International Direct Deposits, Australian Banks charge fees for the transaction. If you use this method please include an additional AUD$20.00 to your invoice to cover these fees.
CREDIT CARD PAYMENTS:
We accept:-
Visa
MasterCard &
American Express
Visa & MasterCard will incur an additional 1.5% merchant fee.
American Express will incur an additional 3.5% merchant fee.
All non Australian issued credit cards will incur an additional 3.5% merchant fee.
We accept credit card details over the phone or via email (all credit card details supplied will be destroyed once the payment has been processed).
Please note that credit card transactions over AUD$3,000 will not be accepted over the telephone unless by prior approval. Please contact Theodore Bruce for an approval form.
CASH:
We accept cash payments of up to $10,000.
CHEQUES:
We only accept Personal, Company and Bank cheques in Australian Dollars, but goods cannot be collected or delivered until cheques have been cleared.
Collection & Shipping Guidelines: Most goods can be collected at any time after payment has been made.
ALL goods must be collected, or arrangements for collection made, within two days post Auction.
ALL collection arrangements and shipping quote requests should be emailed to our Post Sale Services department: pss@theodorebruce.com.au or refer to our website for Carrier recommendations.
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SERVICES:
Theodore Bruce offers a modest general wrapping and packing service suitable for robust, smaller, lower value items.
A handling fee will apply and whilst all care is taken, we accept no responsibility for any damage or loss caused during transit.
Requests for postage / shipping quotes will be processed after payment of your auction invoice. Costs will be added to your invoice and payment is required prior to packing and shipping.
Due to the high number of requests, quotes will take 5-6 business days post auction.
If you arrange your own collection via courier or carrier and require items to be wrapped/packed, a fee will apply. Payment and 24hrs notice is required before your goods can be collected. Please ensure the carrier has your name or invoice number available.
For items that fall outside of our guidelines and requires more specialised packing and shipping services, we recommend Pack & Send Pyrmont (refer to website for contact details). They will manage the collection of items from Theodore Bruce, wrapping, packing and shipping.
For artworks of higher value and / or exceeding 60cmx60cm, please refer to our website for local, national & international specialised art transport.
For all Local, Interstate and International delivery of furniture and large items please refer to our website for recommended carriers.
STORAGE FEES:
Any items not collected or arranged to be collected within 5 working days from the date of an auction will attract a storage fee of AUD$5.00 per lot per day, which if incurred, must be settled prior to collection.
PACKING & HANDLING GUIDELINES:
Minimum Packing and handling fee: $15.00
Tea Chest Carton (Dimensions: 43cm x 41cm x 60cm) $30.00 - $40.00 per box*
Book Box (Dimensions: 41cm x 30cm x 43cm) $20.00 - $30.00 per box*
Artwork (not exceeding 60cm x 60cm) $20.00 per artwork*
Requests to remove artwork from frames/stretchers $15.00 per artwork
* These costs are indicative costs, subject to items and possible consolidation of Lots.
All costs are in Australian Dollars.
Buyers Premium: All Theodore Bruce Auctions in New South Wales, Australia have a 22% Buyers Premium including GST plus the invaluable Live fee at the published rate of 5%
Australian GST (Goods & Services Tax: Australian GST (Goods & Services Tax)
In Australia we have a Goods and Services Tax (GST) at the rate of 10% this is applicable to the Buyers Premium only.
Condition Reports: Lots are sold on an 'as is' basis and it is the responsibility of prospective Buyers to examine a Lot prior to the Sale and to satisfy themselves as to the condition of the Lot.
Condition Reports are available upon request.
